About Cogniwize

Cogniwize has been serving its clients for more than 14 years in IT Service Management and Automation area.  In this journey, we have grown to 30+ skilled resources in Cherwell Service Desk Management. Cogniwize is serving clients in 6 continents.
Customer can build custom applications using Cherwell’s extensible platform which will help in improving service delivery with great customer experience.

14+

Years of Experience

30+

Consultants

6

Delivery across Continents

6+

Industries Served

Large Global
Clientele

Cherwell Automation using AutomationEdge

AutomationEdge can automate 30-40% Cherwell tickets which can be automated and not require any manual intervention. This can be achieved using the configuration wizard in Cherwell’s AutomationEdge mApp. No special coding is required for the integration.
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mApp – Re-occurring Task

Cherwell mApp is developed to fulfill the requirements to handle re-occurring tasks. Manager can configure and assign the task to their team though mApp. This also has the dashboard feature to view the list, graphs and status of the assigned tasks. Managers can generate reports and can send notifications/reminders to follow up to the technician
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mApp – Re-occurring Task

Cherwell mApp is developed to fulfill the requirements to handle re-occurring tasks. Manager can configure and assign the task to their team though mApp. This also has the dashboard feature to view the list, graphs and status of the assigned tasks. Managers can generate reports and can send notifications/reminders to follow up to the technician
Know more

Our Clients

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