ServiceNow-deploying companies adopt automated testing to improve how they test ServiceNow updates and upgrades. Automated Testing brings greater governance, control, and quality to the place where they used to engage end-users in UAT tests.
It allows you to create custom steps and test suites to increase test coverage. It is easy to create tests once and reuse them in different contexts. This allows designers to create Now Platform functionality testing quickly and keeps test instances clean. Some major benefits are: