ServiceNow Testing

ServiceNow Testing

Maintain ServiceNow uptime throughout updates and

organization-specific customizations with Cogniwize’s ServiceNow expertise

Know More

Maintain ServiceNow uptime throughout updates and

organization-specific customizations with Cogniwize’s ServiceNow expertise

Know More

With ServiceNow, accelerate your digital transformation and empower your enterprise service domains to define services, offer a spontaneous service experience, assure service accessibility, and evaluate crucial service metrics.

With ServiceNow’s extensive list of products and customizations, ensuring your Now Platform is defect-free can be tricky. Equip your team with the right solution quickly and easily with ServiceNow automated tests.

Why ServiceNow Testing

The growing number of applications developed these days constantly spreads out the IoT network. These rapid expansions have resulted in organizations needing to ensure that these applications are endlessly and comprehensively tested before implementing in this world of connected devices called IoT. However, the technology presents several challenges like :

i1-svg

Accelerate ServiceNow deployments

Ease cross-collaboration between technical and non-technical users that allows all users to participate in test automation for quicker testing and quality deployments.

i2-svg

Easy customizations

With no barriers to testing customizations, build your custom functions to combine with
our API.

i3-svg

Track changes directly to the source

Link the record to the test case to alert to the user when an alteration has been made to reconsider.

Testing Various ServiceNow ITSM Modules

The ServiceNow ITSM offers several modules to enhance business functions. These include :

i4-svg

Testing Incident Management Module

Users contact the IT/Support team to report issues, which are assigned based on the nature of concern prioritized as Critical, High, Medium, & Low. Incident Lifecycle Testing from Logging to Resolution to Closure.

i5-svg

Testing Problem Management Module

Discover the root cause of incidents occurring in the Organization and fix the issues accordingly.

i6-svg

Testing Change Management Module

Allows users to create and edit details of Changes related to the IT environment and go through the Lifecycle of the ticket.

i7-svg

Testing Knowledge Management Module

Users have access to portals that allow them to : create, review and approve articles.

Types of ServiceNow Tests

Cogniwize ServiceNow tests comprise building robust and reusable tests to help automate testing scenarios on your ServiceNow platform.

The tests are developed based on the test plan that caters to your organization’s specific needs and covers upgrades and process coverage instances.

With Certified Implementation Professionals and ServiceNow System Administrators as part of our QA team, we offer :

Types of ServiceNow Tests

To ensure the solution developed is harmonious when accessed through different browsers as well as devices, all these tests can be successfully automated, along with cross-browser testing support.

Value Adds with Cogniwize in ServiceNow Testing

Eliminate dependencies and enhance team productivity to deliver quality work.

Eliminate dependencies and enhance team productivity to deliver quality work.

Follow Industry standard QA processes that builds greater understanding and transparency between the development and testing team.

Help customers Optimize costs and increase ROI/revenue by delivering more QA work.

Automated Test Framework

The ServiceNow Test Framework helps businesses execute upgrades seamlessly and quickly by automating manual testing that is slow and resource intensive. Besides, cut risk and quickly amend customization concerns for immediate insight into test results.

Accelerate digital transformation through ServiceNow advantage :

  • With ATF’s Parameterized Testing, save time by executing a single test multiple times with diverse inputs.
  • ServiceNow ATF’s Custom UI Inspector and Custom UI Test Step Configurations allow testing of an application after it is developed to check its effectiveness.
  • ATF’s Quick Start Tests accelerates validations such as an upgrade and regression testing for personalized ServiceNow applications.
  • Inability to build an exhaustive testing strategy to identify, prioritize and take actions to address possible project risks.
  • Insufficient time and budget allocations.

Reduce testing hours with Cogniwize automated solutions
for ServiceNow testing

TSpeak to one of our ServiceNow expert to know more

Contact Us

Reduce testing hours with Cogniwize automated solutions for ServiceNow testing

TSpeak to one of our ServiceNow expert to know more

Contact Us