Type of Process Automation in the Manufacturing Industry
- Procurement
Procurement is the process by which your company acquires goods and services. You may do this through direct sales or procurement contracts with suppliers. This type of automation aims to save time and money so that you can focus on growing your business rather than managing operations manually.
- Order Processing
Order processing is when you place orders with suppliers or other vendors for products your customers need. This includes setting up payment terms, confirming delivery dates, paying invoices, etc. Order processing is where many companies begin their journey toward process automation because it’s usually where they spend most of their time working manually on a daily basis.
- Supply Chain Management
Supply chain management refers to all the steps in getting products from raw materials through production until they reach your customer’s doorsteps. It includes everything from purchasing materials at one source and then distributing them throughout different plants.
- Customer Service Automation
The automated process that provides 24/7 support for customers with questions or concerns about your products or services. This can include live chat features on websites or mobile apps, call centers with self-service features like IVR options or ticketing systems for agents (like Zendesk), email responses from customer service reps who are trained to respond with information about products or services instead of telling customers what their needs should.
- Production
These processes used to produce products such as parts and components. The production process includes design, planning, organizing, scheduling, and controlling.
- Operations
These processes that are used to run a manufacturing line or facility. The operations process includes setting up machinery and equipment, running the machinery and equipment, assembling products or components, testing products or components, and cleaning equipment and facilities.
Conclusion
Automation is an essential component of modern manufacturing processes, and it has the potential to improve productivity greatly. However, a good automation strategy requires careful planning that considers all aspects of your business. It’s also important to recognize the importance of hiring skilled workers who understand how automation works in order to ensure success moving forward.
To know more about how a manufacturing automation solution can drastically change the way you do business, feel free to reach us at Contact Us.