At Ivanti ISM, we understand that your IT service management (ISM) system is a key part of your business. When you’re using an ISM system to run at the speed of business, it’s important to have a transparent process for dealing with complaints. That’s why we’ve designed our ITIL complaint process so that you can quickly and easily contact us if you have an issue with your system or if you need help with any aspect of its operation.
Ivanti ISM provides comprehensive IT service management and ITIL® functionality to help IT run at the speed of business. This is achieved by unifying the technical and non-technical aspects of an organization’s IT operations.