The robotics and automation industry is growing, and it’s not just about the warehouse. Robotics process automation (RPA) helps businesses automate many of their operational processes, enabling them to improve efficiency and lower costs in various industries. In addition to automating manual workflows, RPA can be used for more advanced tasks, such as data extraction from documents or voice recognition for customer service. This technology has the potential to be used in a variety of different industries—and that means there are plenty of opportunities for workers who want to get involved with it.
What Is Robotics Process Automation?
It is a technology that automates repetitive tasks. It can be used to automate manual tasks or the execution of already existing processes.
It can be used in many industries, including healthcare and financial services, by automating data entry and financial reporting. In fact, RPA has been proven to increase productivity by 50% while reducing costs by up to 80%.
The Six Job Categories Shaped by Robotic Process Automation
Robotic process automation has the potential to change the way we do business. It can help companies be more efficient and productive, but it’s not without its challenges.
The six job categories that are shaped by robotic process automation range from clerical to professional, include:
- Administrative Assistants: They’re responsible for scheduling meetings, taking notes, organizing files, and much more. They also need to be able to multitask effectively and make sure their work is completed on time.
- Customer service representatives: These people are responsible for answering calls and emails from customers with questions or issues with their orders. They must be able to handle high call volumes quickly to keep up with demand while properly handling customer complaints when needed.
- Human resources specialists: This job category includes employees who work in HR departments or other departments where they help manage employee relations issues such as hiring decisions or performance evaluations; they also need to have strong communication skills so that they can relay information clearly between staff members or managers when necessary.
- Software developers: They have the ability to design, develop, and maintain software applications.
- Quality Assurance Specialist: They are responsible for ensuring that the processes and systems developed by the software developers are effective, reliable, efficient, and safe to use.
- Sales Engineer: They help companies sell their products or services more effectively by providing technical support to sales representatives and customers through phone calls or face-to-face meetings.
Robotics and Automation: A Future of Opportunity
Robotics and automation is a growing industry expected to create several new job opportunities. According to research firm Gartner, the RPA market is expected to grow by 30% in the next five years, creating 1.7 million jobs by 2026.
The growth of this sector has been fueled by advances in artificial intelligence technologies that make it possible for machines to learn on their own and complete tasks without human intervention—like driving cars or delivering packages without human assistance, or even being programmed with what you want.
