ServiceNow Testing

ServiceNow Testing

Upgrades ServiceNow Platform with Automation Testing

Simplifies the ServiceNow Testing process to deliver great user experience on the entire ServiceNow platform

Upgrades ServiceNow Platform with Automation Testing

Simplifies the ServiceNow Testing process to deliver great user experience on the entire ServiceNow platform

ServiceNow Testing for Enterprises

ServiceNow Testing Services includes a Test Management and ServiceNow Automated Test framework (ATF), which help create and execute automated test cases for applications. This framework is available to you when ServiceNow instances are upgraded or modified. Our ServiceNow testing experts help your enterprises to plan, build, stabilize, and implement resilient, automated regression tests for your software applications

Why ServiceNow Testing

ServiceNow-deploying companies adopt automated testing to improve how they test ServiceNow updates and upgrades. Automated Testing brings greater governance, control, and quality to the place where they used to engage end-users in UAT tests.

It allows you to create custom steps and test suites to increase test coverage. It is easy to create tests once and reuse them in different contexts. This allows designers to create Now Platform functionality testing quickly and keeps test instances clean. Some major benefits are:

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Accelerate ServiceNow Deployments

Ease cross-collaboration between technical and non-technical users allows all users to participate in test automation for quicker testing and quality deployments

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Easy Customizations

With no barriers to testing customizations, build your custom functions to combine with our API

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Track Changes Directly to Source

Link the record to the test case to alert to the user when an alteration has been made to reconsider

ServiceNow ITSM Modules

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Testing Incident Management Module

Users contact the IT/Support team to report issues, which are assigned based on the nature of concern prioritized as Critical, High, Medium, & Low. Incident Lifecycle Testing from Logging to Resolution to Closure

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Testing Problem Management Module

Discover the root cause of incidents occurring in the Organization and fix the issues accordingly

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Testing Change Management Module

Allows users to create and edit details of Changes related to the IT environment and go through the Lifecycle of the ticket

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Testing Knowledge Management Module

Users have access to portals that allow them to: create, review and approve articles

Types of ServiceNow Tests

Cogniwize ServiceNow tests comprise building robust and reusable tests to help automate testing scenarios on your ServiceNow platform.
The tests are developed based on the test plan that caters to your organization’s specific needs and covers upgrades and process coverage instances.
With Certified Implementation Professionals and ServiceNow System Administrators as part of our QA team, we offer : Functional tests, Usability tests, Regression tests, Security/penetration tests and Exploratory tests.

To ensure the solution developed is harmonious when accessed through different browsers as well as devices, all these tests can be successfully automated, along with cross-browser testing support.

types of service now tests

Why Choose our ServiceNow Testing Services?

Eliminate dependencies and and increase team productivity to deliver high-quality work

Tested different core modules like Incident / Change / Problem / Knowledge / Asset / Event managements, Email notification etc. Integration between workflows that are based on different roles

Use industry-standard QA procedures to improve understanding and transparency between the testing and development teams

Delivering more QA work can help customers optimize costs and increase revenue

Special tools are used to automate the checking of all Controls to ensure that different roles have access to the system

Benefits of ServiceNow Automated Test Framework (ATF)

ServiceNow automated test framework ensures a high-quality product. It lowers the risk of adverse business consequences and improves development efficiency. It ensures that all tests are conducted in the same way every time

  • It replaces manual testing and reduces its costs by up to 90%
  • It will also help companies cut down on manpower, which can drop as high as 50%
  • Enterprises have the ability to create test steps and test sets that are tailored to their needs and can expand coverage
  • This is a time- and cost-saving solution for product owners when upgrading
  • ATF provides instant perceptibility to test results
  • It allows designers to create Now Platform functionality testing quickly and keeps test instances clean. ATF framework reduces its time to test, design, update, and develop

At Cogniwize, our ServiceNow expert can help you get the most out of your ServiceNow apps. We have expertise in ServiceNow automated test framework testing and know how to make it work. For more information, just connect to our ServiceNow Testing Experts today!

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Got a query? No problem. Please provide information about your business needs, our experts team are here to help you out!